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Pricing and Billing
Do I qualify to apply for a Wholesale Account?
  If you are a business that resells designs & patterns, or a company that rents time on longarm quilting machines then you are welcome to contact us regarding application for a wholesale account. A Quilter that own a longarm quilting service type business typically do not qualify because they are not in the business of reselling designs. Only companies in the business of reselling designs, such as longarm rental service companies, companies wishing to sell designs to their customers qualify for a wholesale account, If you do not qualify for wholesale status and must pay Wisconsin Sales Tax, if the business is located or operates in Wisconsin. Thank you. If you have additional questions please email us.
Do I have to pay sales tax?
  If you reside in Wisconsin, billing address, or shipping address are located in Wisconsin, you will be charged sales tax at the time of checkout, unless you have a wholesale account.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit or debit card will be charged at the time you place your order.